Neonatology Care Centre at Evercare Hospital Dhaka

Department of Neonatology of Evercare Hospital Dhaka provides care for infants born in our Maternity Unit, as well as more advanced care and total management of infants suffering from complex medical problems through the hospital’s Neonatal ICU.

While most of the babies delivered each year at the hospital stay with their mothers in our maternity ward, premature infants or those who have respiratory distress, jaundice, blood sugar problems, or other difficulties, are cared for in the state-of-the-art Neonatal ICU. In the Neonatal ICU, our highly experienced neonatologists and neonatal nurses are present at all times, ensuring that high-risk newborns receive the specialty care that they need. A paediatrician is also present to provide services to the newborns, making it a multidisciplinary approach to care.

Note: Department of Paediatric Surgery & Paediatric Urology handles surgeries of infants and children.


Department of Neonatology provides consultation services in level-5 (OPD) through highly qualified and experienced Consultants, who carefully evaluate each patient. After diagnosing the patient’s condition, our consultants discuss available treatment options and recommend the most effective treatment.

Ten to fifteen percent of all newborn babies require care in a Neonatal Intensive Care Unit, and giving birth to a sick or premature baby can be quite unexpected for any parent. Neonatal ICU of Evercare Hospital Dhaka is a modern fully equipped facility providing intensive care for these infants.

The unit combines advanced technology and trained healthcare professionals to provide round-the-clock specialized care, directly supervised by a Neonatology Consultant. Neonatal ICU is efficiently located close to the labour room, all within the Maternity Ward at level-2 of the hospital. Special services offered by Neonatal ICU include:

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Treatments & Procedures

  • Developmentally appropriate care of growing premature infants
  • A breastfeeding room and lactation support service
  • Nasal CPAP for oxygen delivery
  • Short-term mechanical ventilation
  • Tube or oral feeding
  • Blue and yellow light phototherapy for jaundice treatment
  • Open and closed incubators
  • Hyaline membrane (surfactant) therapy for under-developed lung functioning
  • Physical and occupational therapy through Physical Medicine & Rehabilitation Centre

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Most babies admitted to the NICU are premature (born before 37 weeks of pregnancy), have low birth weight (less than 5.5 pounds), or have a medical condition that requires special care. Twins, triplets, and other multiples often are admitted to the NICU, as they tend to be born earlier and smaller than single birth babies. Babies with medical conditions such as heart problems, infections, or birth defects are also cared for in the NICU.

The following are some factors that can place a baby at high risk and increase the chances of being admitted to the NICU. However, each baby must be evaluated individually to determine the need for admission. High-risk factors include the following:

  • Maternal Factors
    • age younger than 16 or older than 40 years
    • drug or alcohol exposure
    • diabetes
    • hypertension (high blood pressure)
    • bleeding
    • sexually transmitted diseases
    • multiple pregnancy (twins, triplets, or more)
    • too little or too much amniotic fluid
    • premature rupture of membranes (also called the amniotic sac or bag of waters)
  • Delivery Factors
    • fetal distress/birth asphyxia (changes in organ systems due to lack of oxygen)
    • breech delivery presentation (buttocks delivered first) or other abnormal presentation
    • meconium (the baby’s first stool passed during pregnancy into the amniotic fluid)
    • nuchal cord (cord around the baby’s neck)
    • forceps or cesarean delivery
  • Baby Factors
    • birth at gestational age less than 37 weeks or more than 42 weeks
    • birthweight less than 2,500 grams (5 pounds, 8 ounces) or over 4,000 grams (8 pounds, 13 ounces)
    • small for gestational age
    • medication or resuscitation in the delivery room
    • birth defects
    • respiratory distress including rapid breathing, grunting, or apnea (stopping breathing)
    • infection such as herpes, group B streptococcus, chlamydia
    • seizures
    • hypoglycemia (low blood sugar)
    • need for extra oxygen or monitoring, intravenous (IV) therapy, or medications
    • need for special treatment or procedures such as a blood transfusion



All patients need to go through a one-time registration to avail services at Evercare Hospital Dhaka. This one-time registration serves the patient lifelong and gives a patient ID number for lifelong use called UHID (Unique Hospital Identification) in the form of cards. For details, please go to our Patient Registration & UHID page. Babies born under Evercare Hospital Dhaka receive UHID cards without any charge. Temporary registration is first provided, which is later replaced by permanent registration. The hospital also provides hardcopies of the registration to parents of the newborn.


  • Tests/Investigations:
    • To schedule a test/investigation, please call the relevant OPD front desks.
    • Your lab investigation samples are to be deposited in the Sample Collection Room located in the hospital’s atrium, which is open on working days (Saturday-Thursday) from 7.00 am to 10:00 pm, and on Fridays and holidays from 7.00 am to 3.00 pm.
    • Your investigation reports can be collected from Report Delivery Room by showing the receipt of payment. The hospital shall not be responsible for reports not collected within 30 days after the tests were done. Report Delivery Room is also located in the hospital’s atrium, and is open on working days (Saturday-Thursday) from 8.00 am to 8.30 pm, and on Fridays and holidays from 9.00 am to 5.00 pm.
    • You will not be able to collect your investigation reports without your receipt of payment. If you have lost your receipt, you may collect a duplicate copy from our Billing Executives (Corporate Desk, Atrium – level 1).
    • You can request duplicate copy of your investigation reports from the Report Delivery Room, inclusive of BDT 100 additional charge.
  • Procedures & Surgeries:
    • If you are interested in undergoing a procedure or surgery, please see our relevant Consultant first.
    • To search for a Consultant, go to Find a Consultant page and for appointments, go to Make an Appointment
  • In-patient Reports
    • A Discharge Summary is provided to a patient upon his/her discharge from the hospital. A discharge summary is a summary of the events during hospitalization of the patient. It outlines the patient’s chief complaint, the diagnostic findings, the therapy administered and the patient’s response to it, and recommendations on discharge.
    • To request for detailed in-patient medical reports or to make an insurance claim, refer to our Medical Report
  • For queries on charges, contact our Billing Department (Corporate Desk, Atrium – level 1) or call/e-mail our Billing Executives:


Mr. Taslimur Rahman:
AGM – Financial Operation
Phone : +88-02-8431661-5; Ext-1353
(From 9 am to 5 pm –Except Holidays)