Evercare Cancer Care Centre
The division of Evercare Cancer Care Centre provides consultations by Consultants- Radiation & Clinical Oncologist, Medical Oncologist, Surgical Oncologist; through Pain & Palliative Care and treatment services including Radiation therapy, Chemotherapy, Cancer Surgeries, ICU Care, Immunotherapy, Biotherapy, Supportive therapy and Palliative care for adult and child cancer patients.
All Cancer treatment under one roof.
Our Departments :
- Radiation & Clinical Oncology
- Medical Oncology
- Surgical Oncology (Onco Surgery)
- Pain & Palliative Care
1. Radiation & Clinical Oncology
LINAC HD -VERSA
The moments of our first PET-CT and LINAC patients are worth sharing. Alongside our expert PET-CT and LINAC team.
The center is getting ready to provide world class cancer treatment facilities starting from preventive to palliative care under one roof. Evercare Hospital Dhaka, has installed a high-end fully loaded Radiotherapy machine, LINAC HD -VERSA Signature model. Being the first of its kind in Bangladesh, the machine is fitted with a six dimensional rotation couch known as HEXA POD and is programmed to deliver radiation doses to tumors with pinpoint accuracy from any angle. HD VERSA, as the name suggests, has versatile properties and is capable of treating tumors in either a basic conventional form or the most advanced form of therapy “stereotactic radiotherapy”. Our ultramodern radiotherapy unit is managed by well-known
professionals in the field of oncology from both home and abroad.
The center is also equipped with an ultramodern HDR Brachytherapy (treatment of cancer by the insertion of radioactive source directly into the body cavity andtissues) unit “FLEXITRON” which houses Cobalt 60 as a radiation source thus ensuring uninterrupted treatment due to the long half-life of the source.
To provide the best possible treatment, our experts in the realted fields debate, delibertae and discuss regarding the patient diagnosed with cancer in MDT ‘tumor board’. Our experts then decide the best form of treatment for each and every patient based on solid scientific evidence.
To add on to its already existing armamentarium, Evercare Hospital Dhaka proudly announces that our most advanced PET-CT machine has recently been installed, which provides cutting-edge technology to stage, plan, manage and monitor the treatment of the tumor or tumors in question.
The symptom management team of ours are the best in Bangladesh and always stand ready to make our patient’s life free of pain and suffering from the uncontrollable yet unwanted symptoms of cancer, thus “adding life to years”.
2. Medical Oncology
3. Surgical Oncology (Onco Surgery)
- Head & Neck Cancer Surgeries with Reconstruction
- Organ preserving surgery for Breast Cancer and other Cancers
- Esophagus & Lung Cancer Surgery
- Surgeries for Stomach, Large Intestine and Rectal Cancer
- Hepatobiliary & Pancreatic Cancer surgery
- Surgeries for Uterus, Ovaries & Cervical Cancer
- Non Endoscopic Treatment Surgery for Kidney, Ureter and Urinary Bladder & Soft tissue sarcoma Cancer
4. Pain & Palliative Care
Evercare Cancer Care Centre Services
- Out-patient consultation
- In-patient consultation
- In-patient care
- Day Care Unit activity (chemotherapy, blood transfusions, etc.)
- Cancer Surgeries & ICU Care
CONSULTATION & APPOINTMENT
Cancer Care Centre provides consultation services in Basement (OPD) through highly qualified and experienced Consultants, who carefully evaluate each patient. After diagnosing the patient’s condition, our Consultants discuss available treatment options and recommend the most effective treatment.
Our consultation services are multi-disciplinary and sub-specialty based that includes:
- General oncology
- Breast Cancer
- Lung Cancer
- Colorectal Cancer
- Hepatobiliary & Pancreatic Cancer
- Head and Neck Cancer
- Esophageal Cancer
- Neurological Cancers
- Urological Cancers
Cancer & Prevention
Cancer is a type of disease characterized by the abnormal growth of cells. Your body consists of trillions of cells that serve a diverse range of functions. These cells all follow an orderly code in their genes that govern their behavior. When a cell’s genetic code is altered or damaged, it can behave in an unpredictable manner, such as failing to perform its intended functions and growing abnormally. When this happens, the cell can multiply until it forms a mass called a tumor. Tumors are generally classified as benign or malignant. When it demonstrates limited growth and does not spread to other parts of the body, it may be considered benign. Such tumors may not be considered cancerous and are generally less dangerous. Malignant tumors occur when cancer cells spread to other parts of the body in a process called metastasis. When this happens, the cancer cells invade and destroy normal cells in your body. This can have disastrous consequences on your health, and if left untreated, can cause your quality of life to rapidly deteriorate. There are more than 100 different types of cancer, and some cancers, such as leukaemia, do not form tumors.
Cancer is not contagious like flu or a common cold. You cannot get cancer from someone who has it. Since it is a result of cell mutation, can cancer be prevented? It is recommended that by leading a healthy lifestyle and avoiding certain risk factors, you can lower your risk of developing cancer.
- Do not smoke — some studies have linked tobacco smoking with cancer
- Avoid consuming processed or preserved foods regularly. These include ham, bacon, luncheon meat and salted fish or pickled vegetables
- Stay active and exercise regularly
- Avoid high-heat cooking methods such as barbequing and roasting, as carcinogens may form in your food at very high temperatures
- Avoid excessive exposure to the sun as ultraviolet rays have been linked to greater risk for skin cancer
- Wear protective equipment and comply with safety regulations if you work near cancer-causing substances, such as industrial chemicals
Most Common Cancers
Symptoms of Breast Cancer
The symptoms of breast cancer may include any of the following:
- A painless lump in the breast
- Bleeding or unusual discharge from the nipple
- Dimpled or puckered skin over the breast
- Persistent itch and rash around the nipple
- Pulled in or retracted nipple
- Swollen and thickened skin over the breast
- Detection of Breast Cancer
Breast cancer is one of the few cancers that can be detected by the patient at home through self-examination. The patient should become familiar with the shape, form and feel of her breasts so as to recognise any changes, such as lumps. Regular self-examination can help to detect breast cancer early before it spreads, which usually accounts for more successful treatment. Some things to note regarding self-examination include:
- Breast self-examination should be done monthly, preferably about a week after the last menstrual period starts.
- If the patient no longer has menses, she should perform breast self-examination on the same day of each month, for example the first of every month.
- During self-examination, the patient should look out for:
- A lump, swelling, or thickening in the breast or underarm area Changes in the size or shape of one breast Puckering or dimpling of the skin of the breast or nipple
- Persistent rash or change in the skin around the nipple Recent changes in the nipple, eg. inversion, retraction Any bleeding or unusual discharge from the nipple
- Skin redness or soreness of the breast Accentuated veins on the surface of the breast
- Unusual swelling of one upper arm Any enlarged lymph nodes in the armpit and collarbone areas Look for visible changes in the breasts and nipples by turning them slowly from side to side and feel for changes in the breasts, underarm, and collarbone areas. If you notice a lump in your breast, or if you suspect that you may have breast cancer, it is advisable to consult a doctor and undergo in-depth tests such as a mammogram.
A mammogram is a screening procedure that uses a special machine to take x-ray pictures of the breast. The x-ray pictures make it possible to detect cancerous tumours that cannot be felt by hand, or lumps in the breast that are not yet cancerous but may grow into cancerous tumours. The mammogram is currently one of the most reliable screening tools for breast cancer. Regular mammograms can help detect breast cancer early, thus allowing for early treatment. It is recommended for women between 40 – 49 years old to take annual mammograms.
A breast MRI (magnetic resonance imaging) is a special screening procedure that takes images of the breast using strong magnetic fields and radio waves. A breast MRI is not a replacement for a mammogram. It is used as a supplemental tool to mammograms, usually when there is an abnormality on the mammogram that cannot be conclusively determined as a cancerous lump.
A breast MRI can be used to provide the doctor with detailed information on the position of the cancer as it creates images of the breast tissue. It is also used to check the site after treatment to determine if the cancer still remains.
In some cases, a breast MRI is used to screen for breast cancer in women who are at high risk of breast cancer, such as those who have a family history of breast cancer or younger women due to higher breast tissue density.
Breast Cancer Treatment
Mammogram machine for breast cancer detection
Depending on the stages of breast cancer, you may be recommended to undergo an operation to remove the tumour. This may be:
- Breast conserving surgery:
- Lumpectomy — removal of the cancer and some of the surrounding tissue
- Quadrantectomy — removal of ¼ of the breast that contains the lump and surrounding tissue
- Mastectomy — removal of the whole breastOther treatments include:
- Drug therapy to destroy the cancer cells
- Hormonal therapy
- Targeted therapy
- Radiation therapy (high-energy x-rays) to destroy the cancer cells
- Nutrition and lifestyle support to help you recover
- Shoulder exercises and arm care to avoid stiffness and swelling
- Cervical Cancer
Symptoms of Cervical Cancer
Infographic of cervical cancer stages and effects on cervix Early cervical cancer may have no symptoms. You should see a doctor if you have any of the following symptoms:
- Abnormal bleeding or discharge from the vagina (after sexual intercourse or between menstrual periods)
- Pain during sexual intercourse
- Lower back pain or pelvic pain
- Late stages symptoms include problems urinating, defecating, or leg swelling
Detection of Cervical Cancer
Equipment to collect Pap smear tissue samples
You should have regular screening of your cervix if you are sexually active — every 3 years until the age of 30, then every 5 years after if tests are normal. Cervical cancer is highly preventable and curable when detected and treated early through regular screening. The Pap smear test is the best screening tool available for the early detection of cervical cancer.
The Pap smear test is a method of cervical screening used to detect potentially pre-cancerous and cancerous cells in the cervix. It can be performed by a gynaecologist, and usually takes only a few minutes. During a Pap smear, the doctor will use an instrument known as a speculum to hold the walls of the vagina open so that the doctor can see the cervix clearly. A soft brush or spatula is then used to collect sample cells of your cervix. These cells will then be sent to a laboratory where the cells are tested for cancerous or pre-cancerous properties.
Women should avoid having sexual intercourse for 24 hours before the test, and they should not have the test performed when they are menstruating.
Cervical Cancer Treatment
Treatment depends on the stage of cervical cancer:
- Pre-cancer stage of the cervix is treated by removing the abnormal cells from the lining of the cervix through local ablative or excision procedures — this usually help prevents cervical cancer from occurring
- Early cervical cancer is treated by removal of the uterus (hysterectomy) or radiation therapy (high-energy x-rays), often with chemotherapy
Late (advanced) cervical cancer is treated by radiation therapy, often with concurrent chemotherapy
Colorectal cancer is the top cancer affecting men and the 2nd most common cancer affecting women in Singapore. You should screen for colorectal cancer if you are above 50 years old. Find out more about the symptoms of colorectal cancer, and how it can be detected and treated.
Symptoms of Colorectal Cancer
Infographic colon cancer stages in colonoscopy Check with a doctor if you have these symptoms of colorectal cancer:
- Change in bowel habits (diarrhoea or constipation)
- Feeling nauseous or vomiting
- Feeling that your bowel does not empty completely
- Feeling very tired all the time
- Finding blood (either bright red or very dark) in your stools
- Finding your stools are narrower than usual
- Frequently having gas pains or cramps, or feeling full or bloated
- Losing weight with no known reason
Detection of Colorectal Cancer
Colorectal polyps and cancers can be detected by the presence of blood that bleed into the colon. The amount of bleeding can be virtually invisible to the naked eye. The faecal immunochemical test (FIT) is a preliminary test that detects the presence of small amounts of blood in faeces. This test is available in a simple kit that can be carried out in the comfort of your own home.
Colonoscopy is one of the most common screening procedures for the detection of colorectal cancer. A flexible lighted scope is inserted through the anus to allow the doctor to see the internal walls of the rectum and colon. During this procedure, tissue samples can be collected for further testing, and existing polyps can be removed before they turn cancerous.
As polyps can take 10 to 15 years before they turn cancerous, studies have recommended that men and women above the age of 50 undergo a colonoscopy once every 10 years, or when symptoms occur.
Colorectal Cancer Treatment
- The most common treatment for colorectal cancer is surgery to remove the tumour. Surgery to remove colorectal cancer can take either the form of:
Minimally invasive surgery, done by laparoscopy (keyhole surgery); or Open surgery to remove the cancer and some of the nearby colon tissues and lymph nodes (glands) whenever necessaryOther treatments that may be given before or after surgery include:
- Chemotherapy to destroy cancer cells
- Radiation therapy (high-energy x-rays) in designated area
- Targeted therapy to destroy or block the growth of cancer cells
Lung cancer is the top cause of cancer death for men and the 2nd most common cause of cancer death for women in Singapore. People who are above 40 years old, are a tobacco smoker, or have family members that have lung cancer have the highest risk of getting lung cancer. Find out more about the symptoms of lung cancer, and how it can be detected and treated.
Symptoms of Lung Cancer
Early lung cancer often does not cause symptoms. As the cancer grows, you may experience the following symptoms:
- A cough that gets worse or does not go away
- Breathing difficulty such as being short of breath
- Constant chest pain
- Coughing up blood
- A hoarse voice
- Feeling very tired all the time
- Frequent lung infections, such as pneumonia
- Weight loss without a cause
- Other health problems can also cause these symptoms, but you should see your doctor if you experience these symptoms.
- Detecting Lung Cancer
- Anatomy of colorectal system with cancerous tumour
How is Lung Cancer Detected?
Early detection of lung cancer can be achieved through imaging tests such as chest x-rays during routine health screening, which can reveal abnormal masses or nodules. For patients who are at-risk, or showing symptoms, an additional computerised tomography (CT) scan can reveal small lesions that may not be shown on an x-ray.
Nodules and masses found on x-ray and CT scans may not necessarily be cancerous. When abnormal masses or nodules are found during imaging tests, a bronchoscopy may be used for a more accurate diagnosis. This is a test where a special flexible lighted tube is inserted down the throat into the lungs to allow the doctor to see the nodules up close. The same tube can also be used to perform a biopsy and remove a sample of the tissue cells for laboratory testing.
Lung Cancer Treatment
There are 4 main treatments for lung cancer:
- Surgery to remove the tumour and some lymph nodes (glands)
- Chemotherapy to shrink or kill the cancer
- Radiation therapy (high-energy x-rays) to kill the cancer cells
- Targeted therapy to block the growth and spread of cancer cells
Evercare Chemotherapy Day Care Unit is located in OPD level-3 & OPD Level-6 of the hospital.
The Day Care Unit is a unique wing of Evercare Hospitals Dhaka to help patients with specific need-based treatment in an out-patient basis. Patients in Day Care are those who undergo procedures not requiring overnight nursing care or stay in the hospital. Patients can have the procedure and then rest and be monitored in Day Care Unit for a few hours after the procedure. Afterwards, they can return home that same day. The hospital has four Day Care Units, all of which provide proper monitoring and care by staff nurse and Consultants who are in touch at all times about patient’s condition. All beds in Day Care Unit are equipped with life supports. Tariff for availing Day Care Unit facility (maximum 6 hours stay) is Tk. 400 per hour..
Evercare Chemotherapy Day Care Unit is dedicated to providing chemotherapy services for the management of cancer patients. Medical oncologists at Evercare often utilize chemotherapy, which uses systemic treatment in the form of intravenous injections of anticancer drugs or, less commonly, oral medications to kill cancer cells. Chemotherapy has the ability to reach cancer that may have spread, even microscopically, throughout the body. Chemotherapy sometimes involves biologic therapies, including antibodies and tumor growth inhibitors. Both traditional and innovative therapies are used. Each drug or combination is unique, and the type best suited to the patient and his/her disease will be selected.
Chemotherapy is usually given in cycles – a treatment period followed by a recovery period. Each cycle is usually several weeks long. Drugs are given on selected days, often weekly or monthly. Patients are usually given additional drugs to prevent possible side effects, which may include nausea, vomiting or allergic reactions. To ensure patient safety, blood counts are checked frequently to adjust the dose or intervals between therapy. Most patients receive therapy in an outpatient setting. Patients sit in a comfortable chair in pleasant surroundings and are able to read, sleep, watch TV or talk with friends and family during treatment.
For information and appointments regarding Chemotherapy, please call us at 02-8431661 -5 Ext. – 1150
- Collect an Admission Form from your Consultant before taking admission
- Fill-up the Admission Form and go to Admission Desk (level-1) with the completed form & payment
- Officers at the Admission Desk will send you to be admitted in Chemotherapy Day Care Unit
For a more detailed guide, go to our Admission & Payment page
Once a cancer diagnosis has been made you may be referred for a radiation oncology opinion. Best cancer outcomes occur where patient care plans are determined through discussions between multi-disciplinary cancer medical specialists. For example, if you have breast cancer, you are likely to have breast cancer surgery to remove the tumour, radiation therapy to destroy any remaining cancer cells and possibly receive chemotherapy or hormone therapy to destroy cancer cells that may have travelled to other parts of the body.
The use of radiation therapy as part of your treatment plan will depend on your diagnosis. For some tumours e.g. skin cancer, prostate or larynx, radiation therapy could be the only course of treatment, but for others, it may form part of a wider care plan.
Radiation therapy can increase the effectiveness of other treatments and you can be treated with radiation therapy before surgery to help shrink a tumour and allow less extensive surgery than would otherwise have been needed. Alternatively you may be treated with radiation after surgery to destroy small amounts of cancer cells that may have been left behind.
For example, if you have breast cancer, you may have surgery to remove the tumour first, chemotherapy to destroy cancer cells that may have travelled to other parts of the body and then radiation therapy to destroy any remaining cancer cells.
The best outcomes for patients occur when treatment plans are determined through discussions between multi-disciplinary cancer medical specialists. These specialists will review your case and use their expertise to determine the best combination of treatment and in which order you should receive it.
Radiation therapy is the use of radiation to safely and effectively treat cancer and other diseases. It may be used to cure cancer, control the growth of the cancer or relieve symptoms caused by cancer such as pain. radiation therapy works by damaging cells. Normal cells are able to repair themselves, whereas cancer cells are less capable of repair. It is this difference that provides a biological advantage, which is used in planning radiation therapy treatments for different cancer types. To best harness this biological advantage radiation therapy is delivered usually in daily intervals, (Monday to Friday) called fractions. This allows time between daily treatments for the healthy cells to repair much of the radiation effect, while cancer cells are not as likely to survive.
Radiation Oncologists optimise the radiation dose to treat the cancer using a tumoricidal dose, while at the same time minimising (where possible avoiding) radiation dose to healthy organs and tissues surrounding the cancer. Sometimes radiation therapy is the only treatment a patient needs, at other times, it forms one part of a patient’s multifaceted treatment regimen. For example, prostate and larynx cancers are often treated with radiation therapy alone, whereas a breast cancer may be treated with surgery, radiation therapy and chemotherapy. radiation therapy can increase the effectiveness of other treatments. For example, you can be treated with radiation therapy before surgery to help shrink a cancer and allow less extensive surgery than would otherwise have been needed. Or, you may be treated with radiation after surgery to destroy small amounts of microscopic cancer cells that may have been left behind.
Radiation therapy can be delivered in two ways: externally and internally.
During external beam radiation therapy, the radiation oncology team uses a machine called a linear accelerator (Linac) to direct high-energy X-rays at the cancer. This process is non-invasive and the majority of patients do not experience any sensation whilst receiving it.
Internal radiation therapy or brachytherapy involves placing radioactive sources (radioactive seeds) inside your body.
EXTERNAL BEAM RADIATION THERAPY
During external beam radiation therapy radiation is directed using an individualised number of radiation beams through the skin to the cancer and the immediate surrounding area in order to destroy the tumour and any nearby cancer cells.
Brachytherapy involves placing radioactive material into a tumour and its surrounding tissue by using either a high-dose or lose-dose method. Patients referred to our care with prostate cancer may be able to have their treatment delivered using either approach. The radioactive sources used in low-dose prostate brachytherapy, come as implantable “seeds”. These are implanted permanently into the prostate gland and remain in the body after the sources are no longer radioactive.
The radiation is generated by a machine called a Linear Accelerator-also known as a Linac, which converts electricity into radiation. The Linac is capable of producing high-energy X-rays in a variety of different energies for the treatment best suited for your cancer. Using advanced treatment planning
software, we are able to control the size and shape of the radiation beams and direct them at your body to effectively treat your tumour whilst sparing the surrounding normal tissue.
Radiation has been used successfully to treat patients for more than 110 years. In that time, many advances have been made to ensure that radiation therapy is both safe and effective. We align treatment schedules and practices with current evidence based approaches. Your radiation oncologist will be able to explain the measures taken to ensure a safe reliable radiation dose delivery schedule for your situation.
No. Radiation is only present when being directed at the area of treatment whilst the machine is switched on. No radiation is left inside your body after the treatment; you will not be radioactive.
Temporary or permanent hair loss in the treated areas may occur. In the instance of radiation therapy hair will only fall out in the area of the body being treated. For example, if you are having radiation therapy to your head you will probably lose some hair from your scalp. If the area being treated includes an armpit or your chest, then it is only hair in these regions which is likely to fall out. This is a common side effect which can be discussed with your radiation oncologist.
No. radiation therapy is painless. During treatment, the majority of patients will experience no sensation and will only hear the sound of the treatment machine buzzing whilst it is switched on.
After some weeks into your treatment, the skin and other tissues in the body react to the radiation, by becoming irritated and unpleasant. This is not a burn, but the body’s inflammatory response to the radiation, the severity of which is dependent on the area of the body being treated, your general health and wellbeing, any medications or medical treatments you may be undergoing at the same time and the radiation dose prescribed. Your radiation oncologist will explain the likely severity of side effects in your case and ensure you are best prepared to manage them if they eventuate. Our nursing staff and radiation therapists are able to give you practical advice on how to manage this reaction throughout your treatment.
Not usually. radiation therapy has a cumulative effect. As a general rule it will take some time for any side effects to develop. Similarly it takes some weeks after the completion of treatment before they start to subside.
Radiation therapy treatment only directly causes nausea and vomiting when treatment is being delivered to the general abdominal region. Medications called antiemetics are prescribed in these circumstances and are can be very effective in controlling nausea caused by radiation therapy. The nursing staff can also advise on simple dietary and lifestyle adaptations that can help manage nausea alongside taking prescribed medication. Your Radiation Oncologist will discuss with you the likelihood of such side effects being experienced.
Cancer is a generic name given to a group of diseases that involve uncontrolled multiplication of abnormal cells. This usually results in the area growing in size, affecting the original and adjacent organs and often results in the spread of the cancer to other sites of the body.
Some growths (tumours) are benign while others are malignant. Cancers are malignant growths. Benign tumours do not spread but they may cause a lump or put pressure on parts of the body near the tumour. They are often cured by surgical removal. Occasionally, radiation treatment may be given to contain the area of the tumour or reduce the risk of the tumour coming back.
Malignant tumours (cancer) are usually more active than benign tumours and tend to spread and invade other tissues. The original cancer site is called the primary tumour. If the cancer spreads to other organs or tissues, the cancerous areas are known as secondary tumours. Under the microscope, secondary cancers usually appear the same as the cells at the primary site, even though they appear elsewhere in the body.
Malignant tumours may be ‘solid’ or ‘liquid’. ‘Liquid’ cancers are those involving the blood, such as leukaemia. Solid tumours may arise from any organ. In Australia, the most common cancers are breast cancer, bowel cancer, and melanoma (skin cancer) in females. In males, prostate cancer is the most common, followed by bowel cancer then melanoma (skin cancer).
Accelerated partial breast irradiation (APBI), is a localised form of radiation treatment (known as brachytherapy) that involves the insertion of a radioactive source to kill breast cancers cells that may remain after lumpectomy surgery. APBI delivers a high-dose of radiation while greatly reducing:
The required treatment time from 4-6 weeks to 1 week, and The dose to normal breast tissue and critical organs such as the heart and lungs
This treatment option is only available to a specific group of breast cancer patients and will be discussed with you by your radiation oncologist if it is a feasible treatment option. This treatment is given twice a day over 5 days, while standard external beam radiation treatment involves 5 treatments per week for 4-6 weeks.
Gamma Knife radiosurgery (GKS) is a safe, effective and non-invasive procedure that uses radiation to treat conditions in and around the brain. It is sometimes used as a replacement for conventional surgery, but at other times it may be effective in situations where there is no conventional surgical alternative available. The radiation treatment is delivered with great precision to the target tissue within or around the brain, whilst at the same time minimising any dose to surrounding healthy tissue. The name ‘Gamma Knife’ is in some ways misleading – no knife or cutting implement is actually involved at any stage. The term ‘Gamma Knife’ is intended to convey the idea that this radiation treatment is in some ways delivered as though it were an actual knife, because it offers a similar sort of precision and targeting to that offered by actual surgery. It uses radiation in much the same way as a surgeon uses a knife.
Radiation Oncology Nurses
Reception and Administration Staff
Read more detail about our staff and their role in your treatment
- To schedule a test/investigation, please call the relevant OPD front desks.
- Your lab investigation samples are to be deposited in the Sample Collection Room located in the hospital’s atrium, which is open on working days (Saturday-Thursday) from 7.00 am to 10:00 pm, and on Fridays and holidays from 7.00 am to 3.00 pm.
- Your investigation reports can be collected from Report Delivery Room by showing the receipt of payment. The hospital shall not be responsible for reports not collected within 30 days after the tests were done. Report Delivery Room is also located in the hospital’s atrium, and is open on working days (Saturday-Thursday) from 8.00 am to 8.30 pm, and on Fridays and holidays from 9.00 am to 5.00 pm.
- You will not be able to collect your investigation reports without your receipt of payment. If you have lost your receipt, you may collect a duplicate copy from our Billing Executives (Corporate Desk, Atrium – level 1).
- You can request duplicate copy of your investigation reports from the Report Delivery Room, inclusive of BDT 100 additional charge.
- In-patient Reports
- A Discharge Summaryis provided to a patient upon his/her discharge from the hospital. A discharge summary is a summary of the events during hospitalization of the patient. It outlines the patient’s chief complaint, the diagnostic findings, the therapy administered and the patient’s response to it, and recommendations on discharge.
- To request for detailed in-patient medical reports or to make an insurance claim, refer to our Medical Report page.
- For queries on charges, contact our Billing Department (Corporate Desk, Atrium – level 1) or call/e-mail our Billing Executives:
|Mr. Taslimur Rahman:
Manager – Billing
Phone : +88-02-8431661-5; Ext-1353
(From 9 am to 5 pm –Except Holidays)